Cancellation policy

Cancellation Policy

At Suwasthi, we strive to ensure a seamless shopping experience. However, we understand that there may be circumstances where you need to cancel an order. Please review our cancellation policy below:

1. General Cancellation Guidelines

• Orders Once Dispatched:

• Orders that have already been dispatched are not eligible for cancellation.

• Discount Vouchers:

• Discount vouchers are intended for one-time use only and will be considered used, even if the order is canceled.

• Loyalty Points:

• If loyalty points were redeemed for the order, they will be credited back to your account in the event of a cancellation.

2. Refunds for Returns or Cancellations

• Refund Process:

• Refunds will be initiated only after the product is returned to us and successfully verified for its condition and packaging.